2019-05-06 16.22.36

SMS Service Improvements

We’ve spent a bit of time recently looking at our e-Res SMS integration, which sends customers reminders automatically to reduce no-shows, to see if we could find areas of improvement in both value and functionality.

SMS Reminder Message

We’re delighted to say we’ve made big improvements to both areas.

Firstly, due to internal savings and efficiencies, along with a great price we’ve secured with our SMS gateway, we can now offer SMS credits starting from 0.45 pence per SMS credit.  This is an almost 50% reduction in price which we’ve passed on directly to our customers.

e-Res SMS Price Reduction

Secondly, we’ve added a 2 factor authentication process to the SMS purchase functionality improving security and preventing unauthorised users from topping up the SMS credits without prior knowledge of the restaurant owner/manager.

SMS Purchase - 2 factor authorisation process

This works by now requesting a 4 digit code when the “Purchase” button is clicked. The code is actually sent in an email to the restaurant’s email address.

The purchase will only be processed if the correct code is entered preventing anyone from purchasing who doesn’t have access to the email account.

Try the SMS Service for free

If you’d like to try out the SMS service, get in touch and we’ll be happy to put some free SMS credits on to your account for you to test and see how the service works.

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